Legal

Terms of Service

Last Updated: September 12, 2026

These Terms of Service ("Terms") govern your use of the Villa Mahj website and your purchase of products from Villa Mahj.

Villa Mahj is operated by Villamage ("Villa Mahj," "we," "us," or "our").

By using our website or placing an order, you agree to these Terms.

Products and Product Information

Villa Mahj offers furniture, mahjong products, décor, accessories, and related products through our online store.

We make reasonable efforts to accurately display product descriptions, dimensions, materials, colors, photographs, pricing, and availability. However, colors and finishes may appear differently depending on your screen, lighting, natural materials, manufacturing processes, or other variations.

Some products may be handmade, natural, painted, upholstered, woven, wood, stone, metal, or otherwise subject to normal variations in color, grain, texture, pattern, size, or finish. These variations are part of the character of the product and do not necessarily constitute defects.

We may update product information, pricing, or availability when necessary.

Orders, Pricing, and Payment

Submitting an order does not guarantee acceptance of the order.

Payment must be successfully authorized before an order is processed.

We may refuse, limit, or cancel an order when reasonably necessary, including because of product unavailability, pricing or listing errors, payment issues, suspected fraud, shipping restrictions, or circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been collected, we will refund the applicable canceled amount.

Prices may change without notice. Applicable taxes, shipping charges, delivery fees, or other charges will be shown when required during checkout.

Availability and Special Orders

Products may be available in limited quantities or become unavailable without notice.

Some items may be made to order, special order, backordered, or supplied directly by a manufacturer or vendor. Estimated availability and delivery dates are estimates unless we expressly state otherwise.

Any special conditions applicable to a product will be disclosed on the product page or during the purchase process.

Shipping and Delivery

Shipping and delivery are governed by our separate Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

Delays may occur because of carriers, manufacturers, weather, supply-chain interruptions, incorrect delivery information, or other circumstances outside our reasonable control.

Nothing in these Terms limits any rights you may have under applicable consumer-protection laws.

Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our separate Return Policy.

Certain products may have different return conditions, including clearance, final-sale, customized, made-to-order, or special-order merchandise. Any material restrictions will be disclosed where applicable.

Damaged or Incorrect Orders

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incorrect, or incomplete, contact us as soon as reasonably possible at hello@villamahj.com and provide your order information and photographs or other information that may help us evaluate the issue.

Additional delivery-inspection requirements may apply to freight or white-glove deliveries and will be described in our Shipping or Return Policy.

Promotions

Promotions, discount codes, gifts, credits, and other offers may be subject to additional terms.

Unless otherwise stated, promotions may not be combined, may exclude certain products, may expire, and have no cash value.

We may modify or discontinue promotions where permitted by law.

Website Use and Intellectual Property

You may use the Villa Mahj website for lawful shopping and informational purposes.

You may not use the website for fraudulent or unlawful purposes, interfere with its operation or security, access systems without authorization, introduce harmful code, impersonate another person, or improperly copy or commercially exploit our website content.

Villa Mahj branding, logos, graphics, photographs, illustrations, text, product presentations, designs, and other original content are owned by or licensed to Villamage and may not be reproduced, sold, distributed, or commercially used without permission except as permitted by law.

Reviews and Customer Content

If you submit a review, photograph, comment, or other content, you represent that you have the right to provide it and that it does not violate another person's rights.

We may remove content that is fraudulent, unlawful, abusive, infringing, unrelated, or otherwise inappropriate.

Nothing in these Terms restricts your right to provide an honest review or opinion about Villa Mahj, our products, or our services.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Third-Party Services

Our website may use or link to third-party services, including payment, shipping, social-media, advertising, and other technology providers.

Those third parties operate under their own terms and privacy practices.

Limitation of Liability

To the extent permitted by law, Villamage is not responsible for indirect, incidental, special, or consequential damages arising solely from use of the website.

Nothing in these Terms limits rights, warranties, remedies, or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms as our business, products, technology, or legal requirements change.

The current version will be posted on this website with an updated "Last Updated" date.

Contact Us

Questions about these Terms may be sent to:

Villamage
hello@villamahj.com